At Horizion Hosting, we are dedicated to providing our customers with the best possible service. We understand that sometimes things don’t go as planned, which is why we offer a 30-day risk-free money-back guarantee for all our valuable customers. This policy outlines the conditions under which refunds and returns are processed.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all our hosting plans. If you are not completely satisfied with our services within the first 30 days of your initial purchase, you can request a full refund.

2. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team within 30 days of your initial purchase.
2. Provide your account information and the reason for your refund request.
3. Our support team will review your request and process your refund within 29 business days if eligible.

3. Conditions for Refunds

Refunds are subject to the following conditions:

• The refund request must be made within 30 days of the initial purchase.
• The money-back guarantee applies only to new customers and first-time accounts.
• Domain registrations, setup fees, and any additional services or products are non-refundable.
• Refunds do not apply to accounts that have violated our terms of service.

4. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Domain name registrations, renewals, and transfers.
• Additional services such as SSL certificates, dedicated IP addresses, and third-party services.
• Any fees paid for setup, migration, or custom services.

5. Cancellation Policy

If you wish to cancel your service after the initial 30-day period, you may do so at any time. However, refunds will not be issued for any unused portion of your service term.

6. How Refunds Are Processed

Refunds will be issued to the original payment method used at the time of purchase. Please allow 29 business days for the refund to be processed and reflected in your account.

7. Contact Us

If you have any questions or need assistance with your refund or return, please contact our support team:

Horizion Hosting
Email: info[@] horizionhosting.com
Phone: [Insert Phone Number]Address: [Insert Address]

By using our services, you agree to the terms outlined in this Refund and Returns Policy. We appreciate your business and are committed to providing you with the best possible hosting experience.